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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jazsmyne DeLeon

Jazsmyne DeLeon

November 6, 2024

5  out of  5
rating by Jazsmyne DeLeon
"Janelle was not only kind but super patient and attentive to what policy would work best for me and helped me understand my policy breakdown. Super thankful for her time and support and highly recommend! Thanks again, Janelle!"
We responded:
"Thank you so much for trusting Janelle and our office to help with your insurance policies! "
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jake papa

October 30, 2024

5  out of  5
rating by jake papa
"Fernando Guaren Jr (aka Don) is an outstanding insurance agent! He's incredibly knowledgeable, and his advice is spot on, no matter how complex my questions. While insurance can be costly, it’s reassuring to know that, when needed, Fernando is there to guide me through any claim—from car accidents to home or renters claims, and even life insurance support during the toughest times. It’s a comfort to have an agent who truly advocates for you every step of the way"
We responded:
"Thank you so much for your review Jake!! We’re grateful for the opportunity to help you with all your insurance needs, from auto and renters to life insurance. It means a lot to know we can offer guidance and support, especially during challenging times. Your trust in us as your agency is truly appreciated, and we’re here to advocate for you every step of the way. Thank you again for your confidence!"
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Zhang Sean

September 27, 2024

5  out of  5
rating by Zhang Sean
"Orlando is super kind and helpful in the insurance purchase process"
We responded:
"Thank you for trusting our office with your insurance needs!"
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Laurie Bender

September 16, 2024

5  out of  5
rating by Laurie Bender
"Janice DeGuzman has provided exemplary service with regards to a claim filed by my elderly mother. She is not the Claims Specialist but has responded promptly to questions and concerns about the claim and has done so with empathy and understanding. I live in Oregon and have been working on this claim at a distance, and to have someone like Janice as an agent makes a huge difference in resolving this insurance claim."
We responded:
"Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that Janice was able to assist you and your mother with such care and attentiveness. We understand how challenging it can be to handle matters from a distance, and it’s our goal to make that process as smooth as possible. Your trust in us means a great deal, and we’re always here to help if you need anything else. "
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Anusidh Pavamontri

August 30, 2024

5  out of  5
rating by Anusidh Pavamontri
"Very helpful, quick turn around time. I am delighted with the services."
We responded:
"Thank you so much for your kind words and for trusting our office for your insurance needs! We’re thrilled to hear that you had a positive experience. It’s always our goal to provide quick and helpful service, and we’re delighted that we could meet your expectations. -Fernando Guaren Jr State Farm"
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G Ross Peterman

August 29, 2024

5  out of  5
rating by G Ross Peterman
"Janelle Suson made transferring my insurance from Washington state to our new home in Idaho a pleasant & painless experience. Her quotations were thorought and accurate. State Farm is fortunate to have her as their-Risk Manager! Ross Gale Ross Peterman"
We responded:
"Thanks for the review Ross! Safe travels to Idaho and thanks for trusting our office for your home insurance. We’ll miss your visits during your walks! -Fernando Guaren Jr State Farm"
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Aroob A

August 29, 2024

5  out of  5
rating by Aroob A
"Janice stayed on the phone with me for a few hours over the course of a week explaining each and every bit of what all the terms meant, and she stayed late to get my quotes to me, and she even created 8 different quotes based on all my questions that I asked (what if the coverage was X? How much would it cost?) and her email was extremely detailed and thorough. I love data, and I am truly grateful for her help explaining my options before I purchased insurance. I look forward to calling her in the future with more questions"
We responded:
"Thank you so much for your thoughtful review, Aroob! We’re thrilled to hear that Janice went above and beyond to ensure you had all the data to make an informed decision. We pride ourselves on delivering personalized service, and it’s wonderful to know that Janice’s dedication made a difference for you. Please don’t hesitate to reach out whenever you have more questions—we’re always here to help! -Fernando Guaren Jr State Farm"
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Denise Alignay

August 27, 2024

5  out of  5
rating by Denise Alignay
"Janelle was great! Thanks for all your help."
We responded:
"Thank you for your kind words! We're delighted to hear that Janelle provided you with great service. Whether you need help with auto insurance, home insurance, or anything else, we're always here to assist you. We appreciate your trust in our team!"
Profile photo of Celia Wu

Celia Wu

August 27, 2024

5  out of  5
rating by Celia Wu
"I want to give a tremendous shout out to the team at State Farm, especially Janelle Suson. She is so responsive and kind! I have enjoyed every interaction I have with her; she really understands how to make a customer feel safe, protected, and respected! Kudos to Janelle and the State Farm team!"
We responded:
"Thank you so much for your review, Celia! We're so happy to hear that Janelle has made your experience so positive. Providing top-notch service and ensuring our customers feel safe and protected is always our priority. Whether it's auto insurance, home insurance, or any of your other insurance needs, we're here to help every step of the way. We truly appreciate your trust in us and look forward to continuing to serve you!"
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Reuben Landon

August 21, 2024

5  out of  5
rating by Reuben Landon
"As a first time car-buyer, I want to send a huge THANK YOU to Janelle for not only being so easy to work with, she saved me money, significantly beating quotes I came across from other companies. Thanks, Janelle and State Farm!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Janelle made your experience smooth We appreciate your trust in our agency and are here for you whenever you need us!"
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Laila Agbalog

August 16, 2024

5  out of  5
rating by Laila Agbalog
"Janice was very helpful and very thorough in answering the questions that I had about different policies and the benefits to each of them. As a semi-recent college graduate, it was important for me to understand the different options that I have when it comes to life insurance, renters, and my autos. Thank you, Janice for making me feel safe and secure with the choices I have made in planning my future!"
We responded:
"Thank you for trusting our office with your auto and renters insurance, Laila! We know how confusing insurance can be so we make it as easy to understand!"
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molly campos

August 16, 2024

5  out of  5
rating by molly campos
"Janelle is very knowledgeable, helpful and friendly…go to her for insurance!!!"
We responded:
"Thank you so much for your review, Molly! And thank you for trusting our office with your insurance needs!"
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Aina Mendoza

August 16, 2024

5  out of  5
rating by Aina Mendoza
"Janelle is exceptional—her expertise makes navigating and understanding insurance straightforward and stress-free. Highly recommend!"
We responded:
"We’re so glad Janelle was able to help you with your auto and home insurance!"
Profile photo of jessica tovar

jessica tovar

August 16, 2024

5  out of  5
rating by jessica tovar
"Got a quote from Janice DeGuzman – Risk Manager, for life insurance. She was very helpful and informative. Got the information I needed."
We responded:
"We’re glad that Janice made it easy to get a quote for life insurance and thank you for leaving us a review!!"
Profile photo of Madison

Madison

August 8, 2024

5  out of  5
rating by Madison
"Janice - what more can I say?! She has made a very frustrating experience feel safe and guided. She has made me feel like I truly have someone keeping my best interest at the forefront. You don’t need insurance until you need it, and she’s exactly what I hope every interaction is going forward."
We responded:
"That’s great news, Madison! Thank you for your review. We’ll make sure Janice sees it!"
Profile photo of Kaileb De Leon

Kaileb De Leon

August 6, 2024

5  out of  5
rating by Kaileb De Leon
"Janice de Guzman helped me with understanding my life policy. I really highly recommend her for life insurance!"
We responded:
"That’s so awesome! Thanks for trusting Janice and our office with your life insurance needs!!"
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Jasper Hamelin

August 6, 2024

5  out of  5
rating by Jasper Hamelin
"Fernando's crew is always great. They are very fast to respond and take care of any needs or questions I have about my policies. I really appreciate it when they take a look at my current coverage and give me suggestions on what I may want to adjust, even if it means reducing coverage on something I don't actually need. They are the best."
We responded:
"Thanks for your review and trusting our office with auto, renters, and life insurance!!"
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Perry Doidge

August 6, 2024

5  out of  5
rating by Perry Doidge
"Jesse is an amazing agent. Exceptional customer service and a great attitude."
We responded:
"We’re glad Jesse was able to help you with your insurance needs!!"
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Rob Pach

August 3, 2024

5  out of  5
rating by Rob Pach
"Friendly,Understanding, very professional. GOT THE BEST BUNDLE DEAL. THANK YOU STATE FARM. I RATE THIS A 10++"
We responded:
"Thank you for your review and for trusting us with your insurance needs!!"
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Nitin Bansal

June 25, 2024

5  out of  5
rating by Nitin Bansal
"I was looking for quotes for my homes, auto and umbrella policies. I worked with Janelle and Fernando. They were THE BEST insurance agents I ever worked with, I learned so much. Apparently, I had wrong coverages for the last 10yrs, Fernando sat with me and explained each and every line item on the auto and home policies, what coverages makes sense for my particular situation. End result, I have much more asset protection coverages now than before and I am saving $600+ annually. Unbelievable!!!"
We responded:
"Hi Nitin!! Thank you for trusting our agency with your auto and home policies. I’m glad we were able to make an umbrella policy work for you as well!!"
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Sandro Martinez

June 12, 2024

5  out of  5
rating by Sandro Martinez
"I had the pleasure of working with Janice for life insurance. Although it didn't work out the way I wanted (due to personal reasons), she was still kind enough to go over my options. Her explanation was easy to understand and as soon as I'm able I for sure will be back to work with her for a life policy. She has a nurturing personality that makes you feel comfortable. If you are interested in learning more about life insurance come see Fernando and his team and ask for Janice. I can guarantee you won't be disappointed. Thanks again guys."
We responded:
"Thank you so much for your review Sandro! Even though your life policy did not go through leaving a review for Janice goes a long way and how she took care of you. We hope to earn your life insurance business in the future. "
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Carolyn Ramseur

June 12, 2024

5  out of  5
rating by Carolyn Ramseur
"Both Fernando and Janice have been very helpful whenever we’ve had questions about our policies. They are very knowledgeable and easy to work with. Highly recommend!"
We responded:
"Thank you for trusting our office with your insurance needs, Carolyn! "
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Shandee De Leon

June 12, 2024

5  out of  5
rating by Shandee De Leon
"Janice de Guzman...Highly recommended! She goes above and beyond to make sure her clients understand their life policies thoroughly and guiding them through every detail. Her expertise, service, and genuine care make her a standout in the industry. See her for your life policy. She will guide you through it all."
We responded:
"Thank you so much for your 5-star review and for trusting our office with your life insurance needs!!"
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Dave McKamey

May 30, 2024

5  out of  5
rating by Dave McKamey
"Great seller, trusted 100%. Thanks again! Cheers!"
We responded:
"Thanks for your trusting our office with your insurance policies, Dave!"
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Barbara Hardaway

May 21, 2024

5  out of  5
rating by Barbara Hardaway
"I needed to get new home insurance because my current company was going out of business. Janelle was great. She understood the need and gave me a great quote for my home. She took time and care to make sure my home was covered correctly and adequately. I will be forever grateful to her and State Farm for their help."
We responded:
"Thank you so much for trusting Janelle and our office to insure your home! "