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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Austin Thomas

November 18, 2023

5  out of  5 rating by Austin Thomas
"Never went in person, just over the phone and online. Everyone I spoke to was friendly, professional, and helpful. Never tried to push extra insurance on me. I used them for renters insurance for 3 years and when it was time to cancel it was a zero hassle 2 minute phone call. I'd recommend them for your renters insurance for sure."

mountaintrain

October 26, 2023

5  out of  5 rating by mountaintrain
"I received excellent customer service from Justin Guaren at this State Farm office when I had inadvertently forgotten to send in two different payments. He called me/emailed me to give me a heads up before they were due so that I could still pay them on time! I very much appreciate his friendliness and helpfulness. -Tharrin in Issaquah, WA"

Kristian Suson

October 23, 2023

5  out of  5 rating by Kristian Suson
"I've known Don for years and he's a great guy! I trust in his team's experience and expertise."

Karla Gonzalez

October 5, 2023

5  out of  5 rating by Karla Gonzalez
"Love the customer service provided by Fernando’s office! Thank you for introducing me to my family’s protection with a life policy to make sure they are taken care of!"

Kristen Villanueva (krissyveebaby)

October 4, 2023

5  out of  5 rating by Kristen Villanueva (krissyveebaby)
"Shout out Fernando and his team. I got into my first accident and they helped me through the process and I am so grateful for them! Special shout out to Amanda and Justin for their patience with me!!"

Alan Edmonson

October 1, 2023

5  out of  5 rating by Alan Edmonson
"Fernando and his staff are awesome! Great location and vibe at the office as well. You can’t go wrong if you’re in Issaquah and need insurance by picking Fernando and team!"

Tricia

September 26, 2023

5  out of  5 rating by Tricia
"Fernando and his team provide excellent customer service. They are responsive and truly care about protecting their customers and their families. Come talk to them about auto, home, life or health insurance!"

Dave Onkels

September 25, 2023

5  out of  5 rating by Dave Onkels
"Janelle Suson, the risk manager at Mr. Gueren's office, produced a detailed quote for my condo insurance policy promptly and called me to adjust coverage a little as agreed. What a pleasure to work with."
Profile photo of Kate Callejo

Kate Callejo

September 24, 2023

5  out of  5 rating by Kate Callejo
"Fernando’s office was great! Process was easy to get my renters’ policy set up. His dogs at the office are cute too."

Jane

September 22, 2023

5  out of  5 rating by Jane
"Jesse was a great help! We were buying renter's insurance from another company that was more than twice as expensive. Jesse introduced us to a plan that we were a lot happier with. He was patient in educating us about the benefits and policies. It was easy to understand. He also helped customized the plan to suit our needs. Highly recommend!"

nicholas gee

September 11, 2023

5  out of  5 rating by nicholas gee
"Jesse was awesome, very helpful. He got us taken care of quickly at a good price. @State Farm."

Aisha Anthonio

September 1, 2023

5  out of  5 rating by Aisha Anthonio
"Jesse was very helpful and patient with me through the entire process."

Chedric Gallevo

August 29, 2023

5  out of  5 rating by Chedric Gallevo
"Hi! I want to acknowledge the great service experience I had with Janelle Laguisma. She answered all of my questions and is very knowledgeable about the different products that suit my needs. I hope everyone has the opportunity to work with her. She is highly recommended!"

Carla Brown

August 29, 2023

5  out of  5 rating by Carla Brown
"I worked with Janelle today, moving our car insurance over with upcoming homeowners insurance renewal. She was great at walking me through options including an umbrella liability policy. A big endorsement for this group and confidence to move the car insurance after multiple decades. Thank you Janelle for your patience and understanding guidance today, great to be working with you and the team!"

Cutler VanOrman

August 22, 2023

5  out of  5 rating by Cutler VanOrman
"Jesse made my switch from another insurance provider effortless, and was very patient with me as I switched back and forth on coverages again and again and quoted me each time. Overall best conversation I've had with any insurance agent and will be contacting THIS office for any needs or questions I might have."

Matthew Palma

August 11, 2023

5  out of  5 rating by Matthew Palma
"Jesse was great at helping me out get the right coverage I needed at a great price. I had some questions and he explained everything well in a way I could easily understand."

sandy pellien

August 10, 2023

5  out of  5 rating by sandy pellien
"Inquired from the State Farm agent (Janelle Laguisma) some matters pertaining to an insurance policy and all my questions were answered quickly and professionally! I was very pleased with the service I received."

Kenneth Radoc

August 10, 2023

5  out of  5 rating by Kenneth Radoc
"Janelle was so helpful and knowledgeable!"

Victor Laguisma

August 10, 2023

5  out of  5 rating by Victor Laguisma
"Janelle was really good at explaining all the coverages of auto & life insurance. Everyone was cool people and good vibes all the time."

Olivia Columbia

August 3, 2023

5  out of  5 rating by Olivia Columbia
"Janelle was amazing to talk to! She worked with me on all my options, explained everything in detail, and made the whole process so quick and painless. Thank you!"

Leslie Morgan

August 2, 2023

5  out of  5 rating by Leslie Morgan
"Awesome State Farm team! Janelle was very helpful in getting our policies going. 🤓"
Profile photo of Joseph Vaughn

Joseph Vaughn

August 2, 2023

5  out of  5 rating by Joseph Vaughn
"This guy is great and helped me out with getting auto insurance on my car , it was fast and straight forward and I appreciate that."

Francis Geronimo

August 2, 2023

5  out of  5 rating by Francis Geronimo
"Fernando really helped me out! So glad I was able to connect with him! He was able to get me in the right direction asap! Only took an hour to get everything from him at such a low price!"

Angel Mei

August 1, 2023

5  out of  5 rating by Angel Mei
"Excellent customer service from Fernando’s team, especially Janelle Suson! Thanks for taking care of me and my household. Highly recommend."

Paarth Singh

July 20, 2023

5  out of  5 rating by Paarth Singh
"Jesse was very helpful in getting me a renters insurance policy. Immediately gave me a quote, very little information needed and it was cheapest one I could find, super easy to contact, certainly would recommend."